Privacy Policy

1. Information We Collect

When you create an account, purchase hosting services, or submit tickets, we collect contact information including your full name, email address, physical address, phone number, and transaction identifiers.

2. How We Use Your Data

We use your data strictly to provision web hosting services, process billing, transmit technical service notifications (e.g. renewal reminders, security alerts), and comply with legal requirements. We never sell or lease customer information to third-party advertisers.

3. Data Security & Storage

All sensitive communications and password credentials are transmitted over encrypted TLS 1.3 tunnels and stored with industry-standard cryptographic hashing. Automated offsite backups are encrypted at rest.