30-Day Money-Back Guarantee & Refund Policy

1. 30-Day Unconditional Guarantee

We want you to be completely satisfied with our performance. If you are not completely satisfied with your new Web Hosting or Cloud Hosting service within the first 30 days of purchase, we will refund 100% of your hosting fees upon request.

2. Non-Refundable Products & Services

Due to registry constraints and fixed third-party costs, the following products are strictly non-refundable:

• Domain name registrations, transfers, and annual renewals.
• Dedicated IP address allocations and commercial SSL certificates.
• Bare Metal Dedicated Server setups and software licensing (cPanel, WHMCS, CloudLinux).

3. How to Request a Refund

To request a refund under the 30-Day Money-Back Guarantee, simply open a billing ticket in our client area at client.homiehosting.com. Approved refunds are processed to your original payment method (eSewa, Khalti, or domestic bank account) within 3 to 5 business days.